Introduction
Go Wide Direct Sales ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application ("Go Wide" or the "App"). Please read this privacy policy carefully. By using the App, you agree to the collection and use of information in accordance with this policy.
Information We Collect
Personal Information
When you register for an account, we collect the following personal information:
- First name, middle name, and last name
- Mobile phone number
- Date of birth
- Email address
- Username and password (encrypted)
- Activation code and sponsor information
- Profile photo (if provided)
Automatically Collected Information
When you access the App, we may automatically collect:
- Device information (model, operating system, unique device identifiers)
- IP address and approximate location
- App usage data and analytics
- Push notification tokens
- Crash reports and performance data
Advertising Information
We use Google AdMob to display advertisements within the App. AdMob may collect device identifiers, IP addresses, and usage data to serve personalized or non-personalized ads based on your preferences and applicable regulations.
How We Use Your Information
We use the information we collect for the following purposes:
- To create and manage your account
- To verify your identity and activation code
- To connect you with your sponsor and network team
- To process commissions and track earnings
- To send push notifications about team activity and important updates
- To display relevant advertisements through Google AdMob
- To improve and optimize the App's performance and user experience
- To provide customer support
- To detect and prevent fraud, abuse, or security incidents
- To comply with legal obligations
Data Sharing and Disclosure
We may share your information in the following circumstances:
Within Your Network
Your name, username, and team-related data may be visible to your sponsor, upline, and downline members as part of the network marketing structure.
Third-Party Service Providers
We work with trusted third-party services including:
- Google AdMob - for serving advertisements
- OneSignal - for push notification delivery
- Cloudflare - for security (Turnstile CAPTCHA)
- Analytics providers - for app performance monitoring
Legal Requirements
We may disclose your information if required by law, regulation, legal process, or governmental request, or to protect the rights, property, or safety of Go Wide, our users, or others.
Data Security
We implement appropriate technical and organizational security measures to protect your personal information. This includes:
- Encrypted data storage using secure storage mechanisms
- Secure HTTPS connections for all data transmissions
- Password hashing and encryption
- Regular security audits and monitoring
- Access controls and authentication requirements
While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.
Data Retention
We retain your personal information for as long as your account is active or as needed to provide services. We may retain certain information after account deletion for legitimate business purposes such as compliance with legal obligations, resolving disputes, and enforcing agreements. Commission and earnings data may be retained for tax and regulatory compliance purposes.
Your Rights and Choices
Depending on your jurisdiction, you may have the following rights:
- Access - Request a copy of the personal data we hold about you
- Correction - Request correction of inaccurate or incomplete information
- Deletion - Request deletion of your personal data, subject to legal requirements
- Opt-out - Opt out of personalized advertising and marketing communications
- Data Portability - Request your data in a machine-readable format
- Notification Control - Manage push notification preferences through your device settings
To exercise any of these rights, please contact us using the information provided below.
App Permissions
The App may request the following device permissions:
- Camera - To capture profile photos and documents
- Photo Gallery - To select images for your profile
- Internet Access - Required for app functionality and data synchronization
- Push Notifications - To receive team activity and business updates
- Storage - To cache data for offline access and image storage
You can manage these permissions at any time through your device settings. Disabling certain permissions may limit app functionality.
Children's Privacy
The App is not intended for use by children under the age of 18. We do not knowingly collect personal information from children under 18. If we discover that we have collected information from a child under 18, we will take immediate steps to delete that information. If you believe a child has provided us with personal data, please contact us.
International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. By using the App, you consent to the transfer of your information to these countries. We take appropriate safeguards to ensure your data is protected in accordance with this Privacy Policy.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of material changes by posting the updated policy in the App and updating the "Last updated" date. Your continued use of the App after such changes constitutes acceptance of the updated policy. We encourage you to review this Privacy Policy periodically.
Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: